Timefold
About us
Timefold is a scheduling optimization platform for software developers and IT teams responsible for building and operating maintenance and workforce scheduling systems in asset-intensive environments. These teams are expected to support maintenance planners with reliable schedules while managing growing operational complexity inside CMMS and EAM platforms.
As maintenance operations scale, scheduling quickly becomes constraint-heavy: technician skills and certifications, asset criticality, preventive versus corrective work, regulatory requirements, and constant disruptions. Rule-based schedulers and legacy optimization components struggle to adapt, becoming slow to change, hard to maintain, and increasingly distrusted by planners and technicians.
Timefold integrates into existing maintenance software stacks via APIs, providing a transparent optimization layer purpose-built for complex maintenance scheduling. Engineering teams retain full control over constraints and their evolution, while maintenance planners and operations teams receive schedules they can understand, explain, and trust.
The result is more reliable maintenance execution, faster adaptation to change, lower total cost of ownership, and scheduling systems that remain dependable as operational complexity increases.
Products & services
Scheduling and Route Optimization for Maintenance
Sending technicians to the right place at the right time is harder than it looks. With multiple work orders, varying skills, travel times, and last-minute emergencies, manual planning quickly falls apart, leading to missed SLAs, idle technicians, and frustrated customers. Timefold's route optimization for field technicians uses AI to automatically assign and sequence work orders across your entire fleet. It accounts for technician skills, location, availability, priority, and real-world travel times to generate optimal schedules in seconds. When something changes, a breakdown, a no-show, a new urgent job, it re-optimizes instantly. What sets Timefold apart is its weighted optimization: you define what matters most, minimizing travel costs, maximizing jobs completed, or distributing workloads fairly across your technician teams. The engine balances all of these objectives simultaneously, so no single technician is overloaded while others sit idle, and your operational costs stay in check. Timefold connects via API into your existing tech stack, whether that's your FSM, ERP, or CRM, so there's no rip-and-replace. The optimization engine plugs into the tools your team already uses, avoiding any change management and letting you go live with our technology within 3 weeks.
Employee shift scheduling
Building a maintenance schedule that satisfies shift rules, labor agreements, skill requirements, and employee preferences all at once is a puzzle most planners know all too well. Spreadsheets and manual processes can't keep up, especially when absences and demand changes disrupt the plan. Timefold's shift scheduling optimization automates this complexity. It generates fair, compliant schedules that match the right people to the right shifts, respecting collective labor agreements, certifications, working time regulations, and individual preferences. Timefold uses weighted optimization to balance competing priorities: distributing workloads equitably across employees, controlling labor costs, and maximizing operational efficiency, all at once. You decide the weights; Timefold finds the best possible schedule within your real constraints. Timefold integrates via API into your existing HR, ERP, or workforce management systems, meaning your planners keep working in the tools they know, with smarter scheduling powering the results behind the scenes.
Timefold Intelligence & Strategic Platform
Behind both solutions is the Timefold Platform, a powerful AI optimization engine built for organizations that need to solve complex real-world planning problems at scale. Timefold goes beyond simple heuristics or generic solvers. It uses constraint-based, weighted AI optimization to handle the full complexity of your business: balancing fairness in workload distribution across technicians, minimizing operational costs, and maximizing efficiency, all within your real-world constraints. You define what matters most; Timefold finds the optimal trade-off. At its core, Timefold is an API-first platform. It connects seamlessly into your existing tech stack, FSM, ERP, CRM, or any custom system, without requiring you to replace the tools your teams already rely on. On top of optimization sits Timefold Intelligence, a strategic command layer that takes you from just getting schedules done to truly governing your operations. It lets you uncover scheduling inefficiencies before they become problems, compare your intended schedules against what actually happened in the field, pressure-test future scenarios safely, and continuously steer your operations by setting the right trade-offs between cost, fairness, and service quality. The result is a scheduling system your whole organization can rally behind: planners stop firefighting and start designing great schedules, managers get actionable insights to make strategic decisions, and field teams experience fairer, more transparent assignments.