Frequently asked questions about Maintenance

Antwerp, 31 August 2020

Dear Pumps & Valves and Maintenance exhibitor,

We conducted an extensive telephone survey for 5 days during the week of 25 August 2020 to get an update view of the current COVID-19 policy among our community of visitors to the dual Pumps & Valves and Maintenance trade show.

The survey made it abundantly clear that our visitors enormously look forward to coming to Pumps & Valves and Maintenance but that in many cases their employer will not yet give them permission to do so.
Many of them are currently not allowed to receive externals in their own company. This is only allowed in a few specific cases. The results of this visitors’ survey are clearly different from our last survey on 26 June 2020, where the vast majority of our visitors still indicated that they would come.

What is more, the fact that the Province of Antwerp has been coloured red or orange on our Northern Neighbours’ travel advice map complicates matters, which has an even greater impact on the viability of Pumps & Valves and Maintenance on 7 and 8 October 2020. More than 15% of the visitors come from the Netherlands, as do so many of our exhibitors.

During the past few days our exhibitors have also increasingly requested us to postpone the October 2020 event.

The telephone survey among the visitors to Pumps & Valves and Maintenance last week also showed that over 92% of the visitors who were contacted really enormously look forward to the following edition of the dual Pumps & Valves and Maintenance trade show. They really need face-to-face communication, and they are greatly interested in discovering novelties, gathering technical information or just talking about the entire situation to suppliers and colleagues within the sector. The many handy digital tools currently being used are extremely restricted in fulfilling such need.

The National Safety Authority has given us, as organisers of the trade show, the official go-ahead because they have approved our fixed COVID-19 infrastructure due to the fact that we apply approved health and safety protocols that have been laid down specifically for trade shows and we let all own employees and suppliers implement preparations while duly respecting all safety measures.
However, all these factors currently still appear to be inadequate to allow the Pumps & Valves and Maintenance trade show of 7 and 8 October 2020 to take place in Antwerp Expo.

Other trade shows within our portfolio can indeed be held in the autumn of 2020 because the various parties involved have clearly indicated that they want to hold them at that moment.

Easyfairs Belgium, would like to accurately follow up on our visitors’ great need to see the various exhibitors again face-to-face as quickly as possible and we would like to consult all the actors to do so.

For these reasons, Pumps & Valves and Maintenance 2020 will be postponed to Wednesday, 28 and Thursday, 29 April 2021. There will be at least 3 benchmark moments when we will gauge the status among visitors, exhibitors and strategic partners by means of neutral parameters and we will monitor whether exhibitors and visitors can move around unhindered between the essential regions in Belgium and the Netherlands. The status of a possible vaccination could also be an essential game changer.

In this way, we can best decide in good time to receive our visitors and exhibitors at a time when the vast majority will be ready for this and when they will be allowed to do so.

We are convinced that our trade-show platforms that we will create among our visitors together with you, the exhibitors, will assume an even more important position than ever in the future.

A colleague will contact you personally in the next few days to provide with more information in this regard.

We sincerely thank you for your understanding and patience.

Kind regards,

Dieter Wilssens
Group event director
Pumps & Valves and Maintenance – Easyfairs Belgium

Yes. Make a connection with the network ‘Antwerp Expo’.

Yes. At the entrance of Maintenance there is a guarded cloakroom where you can leave your things for a fee. Don’t forget to pick up your stuff at the end of your visit. The cloakroom closes at the same time when the event closes.

Furthermore, the same rules apply as in all public places: do not leave anything unattended or the security picks it up. And watch out for your things: we are not responsible for theft or damage.

Yes. You can find catering points throughout the exhibition halls. During your visit, enjoy a break with breakfast, lunch, snacks, …

Yes. By showing your visitor badge you get back in quickly.

Have you lost something and are you still in Antwerp Expo? Then sign up at the Easyfairs Business Point. Are you back home already? Then contact us via marketing-mai@easyfairs.com.


Your safety has always been one of our top priorities, and now more than ever. Our events and venues are doing everything to be the cleanest and safest places to meet and do business.


Cleaning & Hygiene


All surfaces at an Easyfairs event are treated with hospital-grade disinfectants. The most frequently touched surfaces will be disinfected at regular intervals. Electrostatic spraying technology ensures the highest standards of hygiene.

Hand hygiene

Hand sanitiser stations will be available everywhere on the exhibition floor and in common areas such as seminar theatres. Please make good use of them! Disposable gloves are available.

Smart Badge contactless technology

The best way to stay safe at an event is by using our Smart Badge, which requires no physical contact and guarantees a 100% safe event experience. You will receive your Smart Badge at the entrance after having scanned the barcode on your printed voucher or mobile device. Thanks to the embedded NFC chip you can use your badge throughout the event to gather product and stand information with a swipe of your badge. At the end of the day you receive all collected information via email.

Cashless payment

To protect your personal health and safety, we only accept cashless payments at Easyfairs venues.

Food & drinks

You can still purchase food and drinks at our events and venues. For your safety, they are provided in prepacked servings, to eliminate the risk of infection. We kindly ask you to use the hand sanitisers available at catering points before eating and drinking.


Partnership SGS

Easyfairs has entered into a partnership with
SGS, the world’s leading inspection, verification,
testing and certification company.
Concret, they will develop a control and
monitoring program to ensure the enhanced
safety, hygiene and disinfection protocols on
the events and in the venues.

Personal protection & detection

Face masks

We kindly remind you that face masks are obligated at our events. We encourage you to bring your own, but event staff will be on hand to provide one if you forget!

Plexiglass shields

Plexiglass shields will be installed at registration desks, information points, catering points and all counters staffed by team members throughout the event floor.

Physical distancing

Crowd density standards

To ensure appropriate physical distancing during Easyfairs events we will monitor the number of people attending our event locations, in accordance with local government guidelines.

Social distancing

We kindly request that you maintain a distance of at least 1.5 metres from other people. This social distancing rule will be adapted according the local safety regulations. Clear signage and floor stickers will help you respect this distance.

Avoid physical contact

Avoid physical contact. No hand shaking or kissing!

Online registration and touchless scanning

Please register online before every event, as registration onsite is not possible. You can either print out your admission voucher, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations. Please note that for your safety, onsite printing is no longer possible.

Registration timeslot

At selected events, registering for a pre-determined time slot will be required. This way we can ensure compliance with crowd density standards, while saving you time.

Prepare online

By consulting our website you’ll be able to make your visit as efficient as possible. You can use the exhibitor catalogue and content programme to plan which companies and products you would like to see, and which seminars to attend.  We kindly advise you to plan ahead so you can arrive on time for any seminars, as places may be limited due to social distancing measures.

One-way only aisles

One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.

Directional walkways

On paths where there is enough room for people to walk in both directions, please keep to your side as indicated by the directional arrows.

Maximum capacity in conference rooms

Conference areas will also allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive early. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.

Stay home if you feel ill

Finally, as much as we want to see you at our events, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.


Thank you for observing these rules.

stay safe and we hope to see you soon at one of our events!

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