Frequently asked questions about Maintenance

Antwerpen, 30 juni 2020

Beste exposant van Pumps & Valves en Maintenance,

Vorige woensdag kondigde de Nationale Veiligheidsraad aan dat er vanaf 1 juli opnieuw bepaalde events mogen georganiseerd worden in België. Ook het feit dat het CERM, het Covid Event Risk Model als officiële tool zal gehanteerd worden om de veiligheid van een event te beoordelen is positief nieuws voor onze sector.

Jammer genoeg gaf deze Nationale Veiligheidsraad wel nog steeds geen perspectief voor de heropstart van onze events en beurzen vanaf 1 september a.s.
De nieuwe deadline voor beslissing ligt nu vast op 15 juli maar weet dat wij vanuit de Alliantie van Belgische eventfederaties verder samen werken met diverse kabinetten van zowel de Vlaamse, Waalse als de Belgische autoriteiten om duidelijkheid te eisen.
Bovendien gaan wij vanuit onze federatie Febelux op basis van het gelijkheidsbeginsel van vrije handel juridische stappen ondernemen om zo snel mogelijk uitsluitsel te krijgen rond onze heropstart.

Vanuit Easyfairs België zijn wij uiteraard al volop bezig om deze heropstart vanaf september voor te bereiden. We hebben voor al onze events en venues een Safety protocol uitgewerkt, conform de 20 criteria en maatregelen van het CERM, het Covid Event Risk Model. Een overzicht van deze veiligheidsmaatregelen kan u hieronder  raadplegen.
Voor iedere beurs zullen deze veiligheidsmaatregelen consequent worden gecommuniceerd en toegepast.

Bovendien gaf de online bezoekersenquête van Pumps & Valves en Maintenance (7&8/10/2020) van vorige week aan dat alvast 92% van de bezoekers wil komen bezoeken. 5% wil het nog niet en 3% mag het nog niet qua interne bedrijfspolicy. Een zeer hoopgevende score!
Wij zijn ervan overtuigd dat wij, dankzij dit Safety Protocol, in het najaar voor al onze leveranciers, exposanten, partners, bezoekers en medewerkers veilige evenementen kunnen organiseren en dat wij op die manier aan jullie, exposanten, terug een platform kunnen bieden om opnieuw klanten en prospecten te ontmoeten en zaken te doen.

Wij blijven u verder informeren van zodra wij meer nieuws ontvangen vanuit de overheid.

Van harte dank voor uw begrip en geduld.

Met vriendelijke groeten,
Dieter Wilssens
Group event director
Pumps & Valves en Maintenance – Easyfairs Belgium

Yes. Make a connection with the network ‘Antwerp Expo’.

Yes. At the entrance of Maintenance there is a guarded cloakroom where you can leave your things for a fee. Don’t forget to pick up your stuff at the end of your visit. The cloakroom closes at the same time when the event closes.

Furthermore, the same rules apply as in all public places: do not leave anything unattended or the security picks it up. And watch out for your things: we are not responsible for theft or damage.

Yes. You can find catering points throughout the exhibition halls. During your visit, enjoy a break with breakfast, lunch, snacks, …

Yes. By showing your visitor badge you get back in quickly.

Have you lost something and are you still in Antwerp Expo? Then sign up at the Easyfairs Business Point. Are you back home already? Then contact us via marketing-mai@easyfairs.com.


Your safety has always been one of our top priorities, and now more than ever. Our events and venues are doing everything to be the cleanest and safest places to meet and do business.


Cleaning & Hygiene


All surfaces at an Easyfairs event are treated with hospital-grade disinfectants. The most frequently touched surfaces will be disinfected at regular intervals. Electrostatic spraying technology ensures the highest standards of hygiene.

Hand hygiene

Hand sanitiser stations will be available everywhere on the exhibition floor and in common areas such as seminar theatres. Please make good use of them! Disposable gloves are available.

Smart Badge contactless technology

The best way to stay safe at an event is by using our Smart Badge, which requires no physical contact and guarantees a 100% safe event experience. You will receive your Smart Badge at the entrance after having scanned the barcode on your printed voucher or mobile device. Thanks to the embedded NFC chip you can use your badge throughout the event to gather product and stand information with a swipe of your badge. At the end of the day you receive all collected information via email.

Cashless payment

To protect your personal health and safety, we only accept cashless payments at Easyfairs venues.

Food & drinks

You can still purchase food and drinks at our events and venues. For your safety, they are provided in prepacked servings, to eliminate the risk of infection. We kindly ask you to use the hand sanitisers available at catering points before eating and drinking.


Partnership SGS

Easyfairs has entered into a partnership with
SGS, the world’s leading inspection, verification,
testing and certification company.
Concret, they will develop a control and
monitoring program to ensure the enhanced
safety, hygiene and disinfection protocols on
the events and in the venues.

Personal protection & detection

Face masks

We kindly remind you that face masks are obligated at our events. We encourage you to bring your own, but event staff will be on hand to provide one if you forget!

Plexiglass shields

Plexiglass shields will be installed at registration desks, information points, catering points and all counters staffed by team members throughout the event floor.

Physical distancing

Crowd density standards

To ensure appropriate physical distancing during Easyfairs events we will monitor the number of people attending our event locations, in accordance with local government guidelines.

Social distancing

We kindly request that you maintain a distance of at least 1.5 metres from other people. This social distancing rule will be adapted according the local safety regulations. Clear signage and floor stickers will help you respect this distance.

Avoid physical contact

Avoid physical contact. No hand shaking or kissing!

Online registration and touchless scanning

Please register online before every event, as registration onsite is not possible. You can either print out your admission voucher, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations. Please note that for your safety, onsite printing is no longer possible.

Registration timeslot

At selected events, registering for a pre-determined time slot will be required. This way we can ensure compliance with crowd density standards, while saving you time.

Prepare online

By consulting our website you’ll be able to make your visit as efficient as possible. You can use the exhibitor catalogue and content programme to plan which companies and products you would like to see, and which seminars to attend.  We kindly advise you to plan ahead so you can arrive on time for any seminars, as places may be limited due to social distancing measures.

One-way only aisles

One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.

Directional walkways

On paths where there is enough room for people to walk in both directions, please keep to your side as indicated by the directional arrows.

Maximum capacity in conference rooms

Conference areas will also allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive early. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.

Stay home if you feel ill

Finally, as much as we want to see you at our events, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.


Thank you for observing these rules.

stay safe and we hope to see you soon at one of our events!

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